Deleting an account or user from the Mobile Application

If you wish to request the removal of your account and personal data for the application Visit Quito - Tourism in Quitoplease send an email to [email protected] with the subject "Account Deletion Request".

Be sure to include the following details in your application:

  1. Your full name.
  2. Your e-mail address registered in the application.
  3. A message requesting the deletion of your account and personal data.

Types of deleted data:

  • Personal data provided during registration, such as name, email and any other information entered in the user profile.

Retained data and retention periods:

  • Information from relevant transactions or interactions may be retained for as long as necessary to comply with legal or contractual obligations for 90 days.
  • Anonymous data and statistics that do not identify individual users may be retained indefinitely for analysis and service improvement.


Contact us: Phone: +593 2993300

To facilitate this process, you can click on the following link to automatically create an email with the subject and the addressee

correct:

Request Account Deletion